Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us

  • Participate in promotions, surveys, or other site features

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Order history

We also automatically collect certain data via cookies or analytics tools, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and site behavior

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Send marketing emails (if you opt in)

  • Improve our website and user experience

  • Detect or prevent fraud or abuse

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information.

  • All sensitive payment data is encrypted via SSL (Secure Socket Layer).

  • Payment information is processed by secure third-party payment gateways and not stored on our servers.

  • Access to personal information is restricted to authorized personnel only.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember items in your cart

  • Save preferences for future visits

  • Improve site performance

  • Analyze site traffic and behavior

You may disable cookies through your browser settings. However, some features of the site may not function properly without them.

5. Third-Party Disclosure

We do not sell, trade, or share your personal information with outside parties, except trusted service providers who assist us in operating the website and fulfilling orders (e.g., payment processors, shipping partners), and only if those partners agree to keep the information confidential.

6. Third-Party Links

Our site may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

7. Behavioral Tracking

We may use third-party analytics tools (such as Google Analytics) to observe overall site behavior, but we do not track individual browsing across unrelated websites.

8. Children’s Privacy (COPPA)

We do not knowingly collect personal information from children under age 13. If you believe we have unintentionally collected such information, contact us and we will remove it.

9. Data Breach Procedures

If a data breach occurs, we will notify affected users:

  • By email: within 1 business day

  • By on-site notification: within 1 business day

10. Email & Marketing Communications (CAN-SPAM Compliance)

We may send you emails regarding:

  • Order confirmations and updates

  • Product information

  • Special promotions (only if you opt in)

To comply with CAN-SPAM, we agree to:

  • Never use misleading subject lines

  • Include our physical address in every email

  • Provide clear unsubscribe instructions

  • Honor opt-out requests promptly

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact us at:

Rapunzie.com
3748 Colonial Drive
Las Vegas, Nevada 89121
United States

Email:
gregg@rapunzie.com
paula@rapunzie.com

Phone:
646-266-3945

Last Updated: November 26. 2025